Tag Archives: quality

Old news

The Emperor’s New Clothes is a recurring theme with ISO management standards. Researchers, Bozena Poksinska and Jens J.Dahlgaard, published ISO 9001:2000 – The emperor’s new clothes? describing their investigation of three companies. “The managers interviewed had difficulties linking organisational improvements with the … Continue reading

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Consumers buy the cheapest good that will give them the value they expect

Have you ever heard someone insisting on having an accredited phone, car or washing liquid?  No?  Gary North explains, “Let me tell you who else does not care about America in general: individual Americans. How do I know this? Because they … Continue reading

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Eaten by a camel

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How Britain lost the global quality war and the world got ISO 9000

The following article reminds readers of industrial relations and manufacturing quality in the 1970s. “Industry analysis at the time revealed that on virtually every measure of performance, Japanese car makers were at least twice as good as their UK equivalents, … Continue reading

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“Quality-less Compliance”

ISO standards have not been as successfully pushed into the USA as they have been in Europe.  The US has CLIA instead, and it fails too.  In a disproportinate reaction to public concern over one or more deaths due to misread … Continue reading

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“How do you know that any of this improves what we do?” Em…

You have read previously the lack of proof that accreditation works.  But it’s not just for this reason that quality managers are understanding the error of their ways: Things I used to believe in and no longer do – ISO9001 ISO9001! … Continue reading

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Accreditationism as neo-mercantilism (or as the opium of the cartel)

Mercantilism was the economic policy of the colonial nations from the 16th to the 18th centuries.  The doctrine was that government regulation was essential for each nation to dominate trade.  The economy was believed to be a zero-sum game.  It had … Continue reading

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Focus…Quality: it could be so much simpler

Focus….

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Muir Gray says, “Bye Bye Quality, Hello Value”

The professional pathology organisations that sold Clinical Pathology Accreditation to UKAS did so in the nick of time, albeit without understanding why.   So-called quality is yesterday; now quality will be assumed of professionals and value will take the place of … Continue reading

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