Tag Archives: customer satisfaction survey

Stick it in

We recently drew attention to the UKAS customer satisfaction survey.  What a fantastic organization!…think those who bothered to return the questionnaires.  Do their own customers rate them so highly?  Did they rate them lower before they were accredited? Doug Powell … Continue reading

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Straw poll

If you knew ten people with experience of ISO accreditation you could conduct a straw poll now. See if nine out of ten really think what was reported to UKAS in their customer satisfaction survey.  Or do they fail to … Continue reading

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