Quality 2020: systems thinking -v- inspectionism

Quality 2020 is a new 10-year strategy for improving clinical care.  It grew out of Deming’s teachings.  Here are the plans.

But the hospitals are also pursuing UKAS accreditation to ISO 15189 and 17025.  Which is the opposite of systems thinking – inspectionism.

No sense of irony.  Missing the contradiction.  No cognitive dissonance.

This entry was posted in Management, Medicine, NHS, Psychology and tagged , . Bookmark the permalink.

1 Response to Quality 2020: systems thinking -v- inspectionism

  1. Hal Moran says:

    I just discovered your blog. Excellent work I might add! Keep up the fight.

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