Getting the recognition it deserves

Hidden behind the paywall of the Times is the following letter.  It recognised the corporate Obsessive Compulsive Personality Disorder inherent in bureaucracies like the ISO management accreditation movement.

A probe too far

Published at 4:32PM, January 3 2008

On the obsessive-compulsive disorder of the NHS

Sir, Michael Graham-Jones (letter, Dec 29) reminds us of the management pathology of “quantophrenia”. On a similar theme a doctor, Adrian Kenny, has invented the word “probophilia”. It describes the love of proof. It is a condition that is a current obsession and compulsion among regulators in the NHS and beyond.

The felt need of probophilia is for yet another check; a further verification of what is already known. Sadly, the constant verification rituals may well distract professionals from their main roles, and indeed may increase the likelihood of future mistakes as attention is directed to the verification task. There…



This entry was posted in Bureaucracy, Cartel, Management, Medicine, NHS and tagged , , , , . Bookmark the permalink.

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