ISO management standards were conceived as a barrier to the free flow of work. They civilianised military Command and Control management. Quality (meaning record-keeping) was the justification.
The cult of accreditationism directs the unemployed into working as inspectors and the employed into working unpaid for the inspection body rather than their employer.
Talk of quality is a smokecreen; after years of accreditation there is no solid evidence that it works. The purveyors of extreme validation have never been validated by a standard above their own inspectionism. One rooted in reality would be good. How can accreditation be valid if there is no legal liability for the work of those validated?
Much of the cost of doing work comes from poor flow through the workplace. The fetish for record-keeping to enable inspection is a major impediment to efficient flow. The inspection cartel is parasitic. It causes turbulent workflow and erodes the organisations it feeds upon.
This is predicted by a broader natural law. Professor Adrian Bejan is interviewed in The Freeman and explains the Constructual Law:
“- (design without freedom) is nonsense, because one cannot have design in nature (live, morphing to flow more easily over time) without freedom to change.“The water flow through a straight steel pipe is not a live system because it does not have the freedom to morph, to improve its flowing in an evolutionary manner. The steel pipe drawing is dead. The water flowing through the river channel, and through the marsh, is a living flow system. It has design, evolution, and persists in the future. In one word, it has “life,” just like all the other designs with freedom…
Accreditation gives just enough freedom that the inspection system can be sold almost everywhere. Minor changes must be approved by the assessors who are authorised to do this through their monopoly granted by the state.
Hence bad design, bad workplace, bad work. Not quality, unless you have very good and hardworking staff.