Monthly Archives: December 2013

How intellectual guilds operate

“They adopt a three-phase position on a controversial new idea. The story isn’t true. The story is true, but so what? We always knew it was true.” The controversial idea behind this blog is isn’t so new.  But ISO laboratory accreditation as … Continue reading

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Gaming the KPIs?

Berenson and Kaye have criticised US plans for performance measurement of doctors.  It leads to gaming the system.  When somebody measures your performance you will ignore most of the things you don’t get credit for and manipulate the indicators that … Continue reading

Posted in Bureaucracy, Laboratory medicine, Management, NHS | Tagged , , , , , | Leave a comment