14 new management equations based on Deming, John Seddon and Dan Pink


Systemsthinkingforgirls advises the mathematically inclined:

14 new management equations based on Deming, John Seddon and Dan Pink

Purpose + autonomy + mastery =motivation
Reports + managers = reports + managers
Priority + priority + priority x themes/departments = sub-optimization
Opinions + opinions + opinions = opinions
Writing plans + writing updates of plans = writing
Opinions + writing = opinion writing
Meetings = people x opinions + documents
Employee effort x numerical targets = de facto purpose
1 phone call = unit cost
3 phone calls + 1 visit to reception + admin time + 2 letters + time in system = total cost
Data entry+ handovers + waiting + errors + checking + inspection = a heap of waste
Doing what the customer wants or needs = value
Value work + waste work = work to be done
Improvement = work to be done – waste work

Don’t let the site name mislead you – it’s for everyone.  Can pathologists also learn from this to reject the inspection cult?

This entry was posted in Bureaucracy, Laboratory medicine, Management, Medicine, NHS and tagged , , , , , , , , , , , , , . Bookmark the permalink.

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