The end of quality improvement – again

This blog previously drew attention to Robert H. Brook’s article in JAMA regarding the end of quality improvement.  

Value is replacing expensive dreams of quality.  Accreditation certificates paper over the loss of quality caused by management following plausible but wrong theories.  Medicine should learn to sometimes do less of the wrong thing.

Your can read further comment on Brook’s article here.

“40 years of quality improvement and we don’t know if it has made any difference?  His prescription?  Focus on value.”

This entry was posted in Bureaucracy, Laboratory medicine, Management, Medicine, NHS and tagged , , . Bookmark the permalink.

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