Inspections promote paranoia and over-reaction unless they are conducted with some pragmatism. This is arguably impossible for inspections checking compliance with immutable rules. It is the fault of the ISO system, although potentially it may be moderated by a sensible inspector. A more reasonable approach should be possible for inspections for genuine quality rather than compliance. Here is an example of what happens:
A school boy who broke his arm was forced to sit on his own all day because he wasn’t wearing his school blazer during an Ofsted inspection.
Robin Button, 12, was told by teachers at Dagenham Park School, Essex, that he would not be allowed to sit in classes for not wearing the full uniform.
His mother, who is considering taking him out of the school, was left flabbergasted by the school’s decision saying he couldn’t wear his jacket because it would not fit over the cast.Schoolboy Robin Button had to sit out of class while inspectors visited
She said: ‘I thought that common sense would have been shown but it was not. He was not even allowed out for lunch – he just got a chicken wrap and a cup of water.
‘I went mad at the school. I called them to ask why he was in isolation. I was told that the headteacher had stated the day before the inspection that blazers had to be warn.
‘But my son was not in school on that day. Those people from Ofsted are not that stupid.
‘If you look at someone and his arm is in plaster, obviously you’re going to understand why they’re not wearing their full uniform.’
For the following two days of inspections, Robin was made to carry someone else’s blazer. Mrs Button said he had to hand over his Oyster travel card in return and hand the coat back to the school at the end of the day.
She added: ‘It’s well out of order. We have been told he must minimise the pressure on his arm, but if he is carrying his bag or books in one arm he has to carry the blazer on the other. They have so many rules at that school.’
A spokesman said: ‘The headteacher said the issue has been resolved.’
Ridiculous, but hardly as bad as the broken arm.
You’ve hidden some of your workers too during the inspections, haven’t you? The alternative was not worth thinking about.
But there is no human interest in UKAS or CPA inspections. Therefore no news.
Isn’t that telling about their importance?